Managed Services

Eliminating technology pains

The Challenge

Having a complete IT department is not a viable option for many organisations in the mid-market sector. Indeed, very few SMEs can afford to hire even one permanent IT employee.　

And employing a contract IT support services firm doesn't always work either - as their focus is on fixing problems when they occur, not managing your IT environment to prevent problems from arising.　

As a result, SMEs are often plagued with IT issues - server and email malfunctions cause employees to sit idle, SPAM, virus and other security threats imperil the integrity of your data and critical company systems don't operate at their optimal level to satisfy business needs. And, every time there's a problem, there can be huge amounts of unproductive downtime, waiting for a technician to arrive to work on the issue.　

The Solution

Managed Services from IT Easy solves these problems by proactively monitoring and managing your IT environment to prevent problems arising and to resolve any issues that do emerge quickly and efficiently.

Powered by our Bluebox™ technology, IT Easy will act as your outsourced IT department - offering strategic advice, management reporting and technical solutions that are focused on delivering a consistently effective IT service to meet your business requirements - all for a fixed monthly fee.

All of our managed services contracts are backed up by guaranteed service levels. In fact we are so confident in our service that the agreement provides for rebates on your monthly fees if we ever fail to meet the contracted service levels.

Managed IT services from IT Easy help businesses by simplifying IT operations and improving the reliability of networks and systems. Instead of spending time worrying about technology, business managers and owners can stay focussed on growing their businesses.

And that's what matters!