Secret Recipe is one of Asia’s fastest growing casual lifestyle café restaurants, with over 260 café restaurants in seven Asian countries. And now they’re here in Australia – with the first four restaurants already up and running in Melbourne and more to follow in 2011.
When Secret Recipe decided to expand to Australia it was important for them to choose an IT support company that would be able to support them as they established the business and then help them grow as they added new café restaurants. Customer service and high quality technical support were critical, but so was cost management in the highly competitive hospitality industry.
Secret Recipe chose IT Easy for all of their IT infrastructure support – including hosting of Secret Recipe’s back office systems in the IT Easy data centre, end user support for the head office and central kitchen staff and support for each café restaurant.
Secret Recipe Australia’s Director, Mr Ming Low says "IT Easy have been a vital part of our business – almost from Day 1. As well as delivering high quality technical support they have been instrumental in helping us with designing the IT&C requirements for our café restaurants and in strategic planning for IT as our business grows."
To find out more about Secret Recipe Australia, and for the address of your nearest café restaurant, go to www.secretrecipeaustralia.com